Extended DISC® Individual Assessment for Customer Service

Overview: We all know the importance of treating the customer right. But what if we could treat the customer the way they want to be treated? Having this knowledge would help you achieve service excellence.

Description: Extended DISC® Customer Service Assessments provide your employees with a road map to identifying and understanding customers’ preferences. The assessments can be tailored to fit your needs and can be used in many ways; such as how to:

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  • Identify customers’ service preferences
  • Modify customer service style
  • Resolve problems and complaints more effectively
  • Modify communication style
  • And much more!

Recommended for: anyone needing to interact with customers.

Support tools: At Extended DISC we offer our clients extensive support. Some of the most popular support materials with this assessment are:

To get a sample report, demo Extended DISC® or to just learn more about us, please complete the form on the right.