Privacy Policy

This Privacy Policy applies to Extended DISC operated by Extended DISC North America, Inc. and Extended DISC UK LTD. This Privacy Policy describes how Extended DISC North America, Inc. and Extended DISC UK LTD collect and use the personal information you provide. It also describes the choices available to you regarding the use of, your access to, and how to update, correct and delete your personal information. This Privacy Policy covers our collection, use and disclosure of information we collect through our website: www.extendeddisc.org and our service Extended DISC. The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged Extended DISC.

General Data Protection Regulation Compliance

Extended DISC is committed to full compliance with the European Union directive on the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).  To learn more about Extended DISC’s GDPR compliance, including your right to access data, right to rectify inaccurate data, right to erase data (‘right to be forgotten’), right to restriction of processing, and right to data portability, please contact us at info.uk@extendeddisc.org

EU–U.S. Privacy Shield Framework and Swiss–U.S. Privacy Shield Framework

Extended DISC North America, Inc. complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States.  Extended DISC North America, Inc. has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/

In compliance with the Privacy Shield Principles, Extended DISC North America, Inc. commits to resolve complaints about our collection or use of your personal information.  EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Extended DISC North America, Inc. at: customerservice@extendeddisc.org

Extended DISC North America, Inc. has further committed to refer unresolved Privacy Shield complaints to Judicial Arbitration and Mediation Services (JAMS), an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint.  The services of JAMS are provided at no cost to you.  You may invoke binding arbitration when other dispute resolution procedures have been exhausted.

We acknowledge that you have the right to access your own personal information. Extended DISC North America, Inc. has no direct relationship with the individuals whose personal information it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate information should direct their query to the Extended DISC North America, Inc. client (the data controller). If requested to remove data we will respond within 30 days. We retain personal information we process on behalf of our clients for as long as needed to provide services to our client, as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Under the Privacy Shield Framework, we are responsible for the processing of personal data we receive and subsequently transfer to a third party acting as an agent on our behalf.  Extended DISC North America, Inc. complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Extended DISC North America, Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including meeting national security or law enforcement requirements.

Information we collect about you

When you contact us requesting a demo of our service, ask us questions regarding services we will ask you for information such as your name, phone number and email address.

Consent

When you provide us with personal information, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at customerservice@extendeddisc.org

By using this site, you represent that you are at least the age of 16. 

Newsletters

When you sign up for our services, we will send you newsletter(s) or communications regarding products that may be of interest to you. If you no longer wish to receive these communications you can follow the unsubscribe instructions contained in each of the email communications you receive or by contacting us at customerservice@extendeddisc.org

Service related announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Service providers

We use other third parties such as an email service provider to send out emails on our behalf. When you sign up for our services, we will share your personal information only as necessary for the third party to provide that service.

We may use third parties to assist us in selling Extended DISC services. Information shared with such third party will be limited to client relationship information and information provided by potential customer. Information will only be used for Extended DISC sales.

Information related to data collected for our Clients

Extended DISC collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes.

We collect information for our Clients. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the client that you interact with directly.

Extended DISC has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Extended DISC’s Client (the data controller). If the Client requests Extended DISC to remove the data, we will respond to their request within a reasonable timeframe.

Sharing person information

We will not share your personal information only as outlined within this privacy statement.  We may disclose your personal information:

  • as required by law, such as to comply with a subpoena, or similar legal process
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • to any other third party with your prior consent to do so.

Access to personal information

Upon request Extended DISC will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by logging into your account and making the appropriate changes or by emailing us at customerservice@extendeddisc.org or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request within a reasonable time frame.

We will retain personal data we process on behalf of our Clients as well as your personal information for as long as your account is active or as needed to provide you with our services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients. 

Security

The security of your personal information and our clients’ information is important to us. When you enter sensitive information (such as login credentials) we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact customerservice@extendeddisc.org.

Blogs

Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at customerservice@extendeddisc.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Testimonials

We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at customerservice@extendeddisc.org.

Tracking technologies

Extended DISC and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole.

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site and within our service. We may link the information stored in cookies to personal information you submit on our site.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

As is true of most Web sites, we and our third party tracking-utility partner to gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

Social media features

Our Web site includes Social Media Features, such as the Facebook Like button. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy statement of the company providing it. 

Links to other websites

This Web site contains links to other sites that are not owned or controlled by Extended DISC. Please be aware that we, Extended DISC, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.

Changes to privacy this statement

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a prominent notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact us

If you have any questions regarding our privacy statement you may contact us at customerservice@extendeddisc.org or via postal mail at Extended DISC 32731 Egypt Lane Suite 904, Magnolia, TX 77354.