Overview: Selling over the telephone is a very challenging job. The most successful telesales representatives are skillful in modifying their style based on the styles of their different prospects.
Description: Extended DISC® Telesales Assessment improves sales success by providing specific and easy to use information on how to modify sales behaviors for successful sales calls. The reports can be tailored to focus on telesales behaviors specific to your needs. Our clients commonly include sections such as:
- How to identify prospect’s DISC-style
- How prospects perceive the sales professional
- Hard-wired telesales behaviors
- How prospects perceive the salesperson
- How to communicate, motivate and influence prospects
- Reactions to pressure situations
- How to improve telesales success
- What to avoid
- How to develop successful relationships with different prospects
- How to move business relationships forward
- What not to do with different styles of prospects
Recommended for: New and experienced telesales representatives.
Support tools: At Extended DISC we offer our clients extensive support. Some of the most popular support materials with this assessment are: