Team Training and Development With DISC

Building DISC into team training or a group’s development can be a highly effective way to increase awareness of the dynamics between members. It helps identify the strengths and challenges relating to a team’s performance and growth.

DISC Team Training and Applications

Simple Assessment to Use

Once your participants complete the Extended DISC® Individual Assessment, you can easily produce the Team Assessment. Team members do not have to complete any additional questionnaires. One assessment take cares of all reports. You do not have to plan in advance if you want the Team Report. It can be produced at any time. Our Team Report is commonly used in a team training with Sales, Customer Service, Leadership, Intact teams, and more! Also, you can customize the report. You can add an unlimited number of team members to your team report. Hence, this tool is widely useful in performing department, division, and organizational assessments.

How does the Team DISC Assessment work?

The Extended DISC® Team Report can combine all of the individual report results into one report. The Team Report provides a clear, easy-to-use framework to understand complex issues quickly, solve problems and improve performance. It shows the dynamics, strengths and growth areas of a team, department, division, or organization. In addition, it shows how team members are adjusting their behaviors in the existing work setting. The Team Report also provides the information in a neutral and safe place. Use it to productively discuss challenging topics and provide a big picture to make more confident decisions.

The Team Assessment is capable of assessing an unlimited number of team members. As a result, it lets our clients to perform various, more complicated analyses. Some of these uses include identifying the effective sales and leadership behaviors, succession planning and strategic decision making.

The team reports are customizable – just click and choose the information you need. Your options may include maps to identify team makeup, team flexibility zones, and how a team makes style adjustments. Additional features of the team report include team members’ DISC profiles, strengths and development areas. In addition you can view how team members relate to specific and critical behaviors for a team to succeed.

Managing Your Team Database

Extended DISC FinxS User Account

As an Extended DISC client, you have access to an easy-to-use Account Manager portal. One of the many options allows you to create and view your team databases. This lets you to make changes and rerun team reports without searching for team members each time. Thus, you can access the data later or at anytime.

Use the Account Manager portal to view DISC profiles and team maps without having to generate a team report. In addition, use your Account Manager portal  in organizational development and to help make better, informed choices.

Incorporating DISC Assessments in DISC Team Training

Before you even begin using the Team DISC reports all of the team members already have their own individual reports. Team members can begin identifying their own behavior styles prior to a team training. Extended DISC® Team Reports can be used to develop skills and behaviors in team training. Groups may include Sales, Customer Service, Communication, Management, and Leadership. It can also assist with a team’s challenges. For example, focus on what team members may be avoiding or where they may be feeling the greatest source of stress.

Additionally, the team report can be used to identify key strengths and motivators for the team. Many clients use team reports to improve communication and make informed, positive moves towards resolving underlying conflict. Clients also find team reports an essential tool to assess how effectively communication flows to and from the management level.

Team Development

Team Assessment is a very effective team development tool. It helps team members better understand their individual styles in the context of the team. In addition, team members begin to value the contributions of others. One action task is to ask the team to “map” the goals on the Diamond using the Team Strategy Worksheet.

Next, help team members identify what DISC-styles are needed to achieve the goals. Then contrast the findings with the Team Report Shotgun and/or Name Map to discover where the team’s strengths and weaknesses are compared to the goals. This will help you and the team to develop – or adjust – a plan to reach the goals.

One-Off Team Training Sessions/Executive Briefings

There is a lot of useful information in the Team reports, but don’t overload your team. Focusing on the Shotgun, Name and Arrow Maps in the Team Report for shorter workshop sessions keeps your group from becoming overwhelmed. The maps helps generate engaging and active discussions, as well as help uncover “pain” areas for

Do you have groups where team members are from different companies or departments? The Team Report is still an effective tool to show the different DISC-styles of the audience. The participants are always eager to discover how their DISC-style compares to others.

Members of upper management are fans of the Team Report. It gives them quick, “bottom-line” data about the team, department and even the entire company. Do not miss this chance to provide the key decision-makers the information they need and want!

Team Training for Dysfunctional Team Restoration

The first step in helping a team resolve its issues and become a more productive team is sometimes less obvious. Try identifying where the team is actually working well. Use the Team Report to help struggling teams resolve issues. The workshop leader guides the team in finding causes for team issues in a safe and non-judgmental DISC-framework. Often, the person bringing you to in to consult already has an idea of why the team isn’t working. Remember that while he or she may have strong views, they are based on his or her own views of the issues. They should not be taken as the complete truth.

Using the Arrows Team Map

Using the Arrows Map helps the process. Look for commonalities and ask questions. Are the arrows moving in a same general direction? Do the arrows move to different directions? Are people clustering on the Diamond? This can give you great questions to ask the team members and the team leader. Use this data to decide if the issues are internal or external to the team.

Are the arrows are generally moving in one direction? This could mean the team is getting their goals or instructions from someone not included in the Team Report. Was the manager included in the Team Report? Could one person be driving the direction of the group’s arrows? Is the direction of arrows beneficial to achieving the team’s goals? Ask each team member for his or her own main goal(s). Does the movement of arrows align with the behaviors needed to achieving the goals? You can ask these questions in the team training or one-one-one with the team manager.

If the arrows are moving in all different ways, is this truly a cohesive team?  Or, does it make sense that the arrows go to different directions?  Is it because members have different tasks and roles? Are team members getting mixed commands from more than one boss? If it’s one manager, is he or she clearly sharing the goals or what is expected?

The Team Report helps you ask the team members and the team leader the right questions.  It can help identify the causes for the team discord. You can also use the Team Report to help the team members develop skills to better relate to one another. In the end, the goal is a better understanding of each person’s unique style and impact on the team.

Applications for the Organization

The more Individual Reports and Team Reports you use in your organization, the better you can start assessing the it as a whole. Then you can also focus on building and extending your client relationship.

First, start by producing team reports to identify trends. Look at all recent hires or all employees who have recently left the organization. Is there any correlation in DISC styles of the groups? Are you losing more of one DISC style than others? If so, does this trend correlate with the organization’s overall goals?

Run an overall organizational report. Based on this data you can assess your rewards and training programs. For example, if you have more C-styles, your training approach should be quite different than if you have more I-styles. This information also helps with motivating and rewarding your diverse group of employees.

Recruitment

The Team Report helps identifies what DISC-styles create success in different job positions. It helps create an ideal profile for recruiting. First, simply select your top performers. Then use their DISC profiles to create a Team Report. There is almost always a link between DISC-styles and the level of performance.  The Team Report even computes the DISC-profile. Use the Team Report to track the success and any changes to the ideal profile over time. Then once in a while, to use the Team Report to check for the top performers.

Final thoughts on team training with DISC

Remember not to share the full Team Report results in a group unless all of the team members agreed to it. They need to do so in advance to do so or give consent during team training. Otherwise, you will lose trust of the team members. Remember, you can just use the nameless Shotgun Map since it does not show the team members by name.

DISC Leadership Training

The goal of DISC Leadership training is to provide useful tools to better our skills as a leader. All leaders, regardless of their DISC profiles, can use these simple and effective steps to be more self-aware and lead more successfully.

DISC Leadership training

DISC Leadership training and DISC profiles

There is no ideal leadership style. Rather than focusing on the ideal leader, use the tools in DISC Leadership training to recognize diversity of roles, situations and people to improve leadership skills. The most successful leaders are keenly self-aware and have the ability to adjust their leadership styles to meet the demands of diverse roles.

Different individuals and situations require different leadership DISC profiles. The DISC model describes the four-quadrant model of human behavior. Each quadrant is associated with a style DI , S or C. Leaders possess a range of styles on the DISC Model. Each leadership style reflects the impact of the different DISC styles.

The Leadership DISC Report provides a map to improved interactions with others. By understanding the DISC styles, his or her own style, and how to read the styles of others, leaders can better adjust their own style to achieve goals. Hence, knowing one’s DISC leadership style and recognizing the styles in others can lead to winning results.

4 steps to an effective DISC leadership training

Using a simple 4 step approach to DISC leadership training provides a practical approach to more effective leadership. The process is simple, yet powerful. Therefore, the 4 Steps can easily be put into practice after the leadership training. The Extended DISC Leadership report and support materials are built on this simple and highly effective training outline.

  1. Understanding the four main DISC styles.
  2. Identify one’s own DISC leadership style and how others perceive you.
  3. Reading other people’s styles to better understand them.
  4. Adjusting your communication style to achieve your goals.

Understanding the four main leadership DISC styles

D-style leadership profile

A D-style leader emphasizes a more authoritarian style of leadership. The D-style leader prefers to be in charge and in complete control. D-style leaders are also a highly focused style where the leader leads the followers. The D-style often applies pressure to quickly attain targeted, short-term goals. He or she will focus on speed and quick execution. The leader talks and the followers listen.

I-style leadership profile

An I-style leader is more informal and social. He or she focuses on creativity, positivity, enthusiasm, and energy. These are valued more than accuracy, tasks, or detailed rules by an I-style leader. Emphasis on personal relationships and leading as a friend. The I-style leader promotes competitiveness by inspiring others and not by using pressure.

S-style leadership profile

An S-style is a supportive leader who guides, teaches, and develops followers. An S-style leader focuses on loyalty, consensus, trust and sincerity. S-style leaders support their teams. They provide help and support and expect it in return. S-style leaders promote gradual progress while strongly focusing on shared long-term goals.

C-style leadership profile

A C-style leader focuses on quality, rules and compliance with little tolerance for mistakes. C-style leaders tend to maintain a distance from their teams. Hence, they are more likely to have less personal connections. The C-style leader focuses on data, facts and systems. C-style leaders prefer written communication to ensure everyone knows exactly what is expected.

Clearly, the most successful CEOs, presidents, and leaders come from all different DISC profiles. D-styles are decisive and not afraid to take control. I-styles are charismatic and promote ideas. S-styles pull up their sleeves and get things done while still maintaining the company’s core values. C-styles focus on high quality and doing things correctly. Each leadership DISC style brings its own set of strengths and development areas.

Identifying one’s own DISC leadership style

The Extended DISC Profiles clearly show a person’s two DISC-styles. The Natural Style identifies who a person really is. This style remains fairly stable, but not rigid, over adult lifetime. Natural Style is the style that is the most comfortable. It requires the least amount of focus, energy and effort. It is also the behavioral style that others are most likely to observe in the person. In other words, it is one’s “true style”.

Secondly, Adjusted Style identifies how one perceives a need to adjust DISC style to better suit the demands of the present work environment. As a result, this style depends on the setting and changes as the environment changes. Events such as a new position, a new boss, or a new job typically change one’s “adjusted style”. Remember, the Adjusted Style is based on one’s own perception. It does not mean it’s what one should do, but shows what he or she feels the needs to do.

Reading other people’s styles to better understand them

Just as each DISC leadership style brings strengths, each also has areas that also need to be constantly and consciously developed. D-styles need to consider others and know when to not take too many risks. I-styles need to stay organized and maintain focus on the end goals. S-styles need to take action and decide more quickly and think “outside the box.” C-styles need to be less critical and not so hard on themselves. They should be more open and ready when things don’t go as planned and they are faced with surprises.
Once leaders have identified their own styles, the next step is to identify the styles of others. Knowing the style of others allows one to make the most effective behavioral modifications. This is a skill that takes some practice, but is easy to learn and use.
Extended DISC Diamond Identifying styles

Leaders learn to observe what others talks about and the types of words they use. They pay attention to the tonality and body language. Remind leaders that observing behaviors will become second nature with practice. Leaders use the Extended DISC Diamond to assess whether individuals are more task-oriented versus people-oriented styles and a more reserved versus active styles. Using these tools to identify others’ styles results in better understanding of others.

Adjusting your communication style to achieve your goals

Successful leaders are confidently self-aware. They know who they are. Top leaders are aware of their strengths, but do not overuse them. Also, they are keenly aware of the areas they need to improve upon and do not deny or ignore them.

Highly effective leaders are aware that they need to modify their behavior to suit each exchange and setting. They know how to lead, motivate and influence their different styles of employees. The top leaders are able to identify others’ styles and modify their own style. They are always mindful and present.

Target the Leadership DISC Report sections on leading, motivating, and developing one’s employees. Your workshop leaders can locate where their natural style falls for these targeted behaviors. Identify the behaviors that need to be further developed and ones that are more comfortable. Use the tips section, “Improving Your Success as a Manager” to further improve their abilities as leaders.

Successful leaders are determined, in a very large part, by how well they interact with others. The better our ability to relate, communicate, persuade and motivate, the more tools we have as leaders. Hence, being able to relate well and build long-term bonds with employees, customers, prospects, colleagues, and stakeholders result in a winning way to lead.

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A true leader has the confidence to stand alone, the courage to make tough decisions, and the compassion to listen to the needs of others. He does not set out to be a leader, but becomes one by the equality of his actions and the integrity of his intent.

Douglas MacArthur